Nguyen Art Gallery is very pleased to inform our beloved customers that we are now providing both online credit and debit card payment services for every painting. We accept payments made using cards issued by or having the logos of Visa, MasterCard, American Express, and JCB.

Online payment service can also be served thanks to our agreement with OnePay, a Leading Payment Processing Company in Vietnam (similar to PayPal). It is safe and secure, using the same system of operation by leading world banks such as ANZ, ICICI, and HSBC. Moreover, MasterCard has selected OnePay as the official e-payment service provider for Vietnamese enterprises. Through SSL/168 bit connections, all information is encoded under the Card Industry Data Security Standard.

At the beginning of the payment process, OnePAY will get your credit/debit card information directly, and it is secure even for the personnel of Nguyen Art Gallery. Then, our staff and OnePay will send you an invoice through e-mail. When the transaction is complete, you will receive an e-mail confirmation and e-mail notifying you of your payments. Please keep in mind that you will have ten days from the moment you get the e-mail to complete the payments, otherwise, we will cancel the links and send a new invoice.

To pay for your invoice, you only need to provide the required card and personal information without registering as a consumer/user of OnePAY. For conducting online transactions, you will need to enter a password that works with Verified by Visa for Visa cards, and with MasterCard Secure Code for MasterCard. This password depends on your location and the issuer of your card, please contact the card issuer to receive it. 

When submitting your payment for any online purchases, avoid clicking to the ‘pay’ button twice or using your browser’s ‘refresh’ or ‘back’ buttons. Wait for a confirmation e-mail before trying to submit the payment again, and then you can contact Nguyen Art Gallery if still have not received any transaction result message.

About the refunds, they will take up to forty-five days to process in case of order cancellation or duplicate payments. We will work with you and OnePay closely to make sure your card gets the proper refunds. 

According to our service policy, if you pay by credit card, Nguyen Art Gallery will count a 2% service charge to your entire invoice.

OnePay Safe & Secure Payment
OnePay is a leading online payments and financial transaction processing company in Vietnam. Established in 2006, during the early days of e-Commerce in Vietnam, OnePay provides the following products and solutions:

• E-Commerce transaction enabling & processing for merchants and banks
• Online (Real-Time) Bill Payment Services
• Pre-Paid Card Services
• Risk & Fraud management for financial transactions
• ATM Channel Switching & Payment Gateway Processing

OnePAY Security
One Pay Accepts Online Payment
One Pay Secured Partners

Payment processing
Step 1: You receive an invoice link from sale consultants from https://onepay.vn/invoice/login.op with all information
Step 2: You fill out the form and click to submit
Step 3: One Pay system automatically informs then sales consultants will send to you confirmation of the payment

More information at http://onepay.com.vn/home/en/supports/payment-guide.html